We are based in Nairobi and primarily serve the Nairobi metropolitan area and its surrounding neighborhoods. For large commercial or restoration projects, we may accommodate requests in other parts of Kenya. Please contact us to confirm availability for your specific location.
Absolutely. Your family's health is our priority. We predominantly use eco-friendly, non-toxic, and biodegradable cleaning solutions that are effective yet safe for children, pets, and the environment. We can also discuss any specific allergies or sensitivities you have before we begin.
With our modern hot water extraction method, carpets are typically damp to the touch and dry within 4 to 6 hours. Drying time can be faster with good ventilation and air conditioning. We recommend avoiding walking on the carpet with shoes during this period.
It is not always necessary. Many of our clients provide us with access instructions (e.g., a key with a concierge, a lockbox, or a trusted neighbor) and we perform the service professionally in their absence. This is entirely based on your comfort and preference.
We understand that emergencies can't wait. We offer a prompt response for water damage restoration and are available 24/7. Please call our main line immediately for emergency situations, and we will dispatch a team as quickly as possible.
For standard cleaning, we recommend booking at least 2-3 days in advance. For larger projects like post-construction cleaning or full detailing, a week's notice is ideal to ensure we allocate the right team and equipment. However, we do our best to accommodate last-minute requests.
Our deep cleaning is a comprehensive, top-to-bottom service. It includes detailed dusting of all surfaces (including baseboards and light fixtures), deep scrubbing of kitchens and bathrooms (inside appliances and cabinets), vacuuming and mopping all floors, interior window cleaning, and sanitizing high-touch areas to eliminate hidden grime and germs.
Yes, we come fully equipped with professional-grade equipment, including vacuums, steam cleaners, and ladders, as well as high-quality, eco-friendly cleaning supplies. You only need to provide the water and electricity source.
Our pricing is transparent and is typically based on the size of the property (e.g., number of bedrooms, square footage), the type of service required (standard, deep clean, post-construction), and the project's specific condition. We can provide a more accurate quote after a brief phone assessment or an on-site visit.
We accept payment via MPESA, bank transfer, or cash. For one-off residential services, payment is due upon completion of the job. For large commercial or restoration projects, we may require a deposit, with the balance due after the work is finished to your satisfaction.
Go Cleaners and Restoration
Typically replies in minutes